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Portugal Launches Centralised Self-Exclusion Portal for Online Gaming Platforms

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Regulation

17Hours ago

Portugal’s Gaming Regulation and Inspection Service (SRIJ) has launched a centralised online self-exclusion platform, effective April 8, aimed at strengthening user protection by allowing players to block access to all licensed online gaming platforms in the country.

The new system enables individuals, as well as third parties acting on their behalf, to submit self-exclusion requests that apply across all licensed operators, reducing the risk of users bypassing restrictions by switching between platforms.


The platform consolidates previously fragmented processes into a single interface designed to be intuitive and easy to use, featuring a mobile-friendly format that reflects the growing number of users accessing online gaming services through smartphones and tablets.


The rollout comes as Portugal’s online gaming market continues to expand. Gross digital gaming revenue reached €297.1 million ($346.5 million) in the third quarter of 2025, marking the second-highest quarterly total on record, while revenue from physical entertainment venues declined 4.6% year-on-year.


Centralised self-exclusion systems are gaining traction globally, with several countries introducing similar measures. Brazil launched a nationwide system in December 2025, enabling users to block access across all licensed platforms, while Russia introduced a similar framework in September 2025 that prevents users from revoking their exclusion during the first 12 months.


In the UK, the national self-exclusion register Gamstop reported a 40% increase in registrations among users aged 16 to 24 during the second half of 2025. The platform also introduced an auto-renewal feature that allows exclusions to remain active indefinitely unless manually cancelled.


“The rise in take-up of our auto-renewal option, in particular, shows that many consumers are seeking longer-term support and recognise the value of self-exclusion tools in helping them manage their digital gaming activity,” said Fiona Palmer, chief executive of Gamstop Group.


Germany has also recorded strong adoption of its OASIS self-exclusion system, with nearly 350,000 registrations during its first four years of operation, highlighting growing global demand for responsible digital gaming tools.

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